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How long does it take?
Usually
about an hour to two hours, depending on age, size, coat condition,
temperament and the type of haircut.
We provide extra time and care to groom pets
that have sensitivities, pre-existing medical conditions or other
special needs.
How much do you charge for nail trimming?
Sorry. We do not charge by each service
item such as nail trimming and ear cleaning. We have only Full Grooming Service that is performed for your
pet’s well being (please also see Prices).
Is there a house call fee or travel fee?
There is no house call fee or travel fee for our
regular service area.
Convenience, individualized attention, hand fluff drying (no
cage drying), professional styling and product quality are part of
our specialized service.
Do you offer a discount for
multiple pets?
No. Since we do not charge travel fee
or house call fee, we are unable to offer discounts for multiple
pets.
Do you need to use my water or electricity?
No.
The Pooch Spa is a fully self-contained unit on wheels. The
unit has a water heater, fresh-water tanks and grey-water
tanks. The
salon
runs on generator power while at your home.
Do I have to be home while
you groom my pet?
We
prefer that you be home during the service. Once we have developed a
relationship, we can make some arrangements to care for your pet in
your absence.
What if I have to cancel my
appointment?
Cancellations
must be made at least 24 hours prior to the scheduled appointment
time. If you are not home for
your scheduled appointment, no show fee may be applied for the lost
appointment.
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